Do you want to shop from Temu? Do you want to find out if it a scam or legit store? Read this review to find out more about Temu.com.
What is Temu.com website?
Temu located at Temu.com is an online and retail store that is selling various products ranging from footwears, baths, kitchen and cooking appliances, storage and cleaning equipment, kids fashion, toys and games, musical instruents, other furniture, luggage, health and beauty products, gift items, etc. The online store Headquartered in Boston, Massachusetts, Temu is a member of PDD Holdings, which has been in business since 2015. All of their payment links are PCI-certified to protect their customers’ financial and personal information.
Temu is a subsidiary of Chinese e-commerce giant, Pinduoduo, that focuses on consumer goods. Although owned by Pinduoduo, Temu is operated in the United States by US based, Pinduoduo owned, WhaleCo Inc. Temu went live in September 2022 as temu.com and is initially available to consumers in the US. It also acts as a platform which allows small and medium-sized merchants to sell to users via the website.
Pros
Temu.com has a consumer rating of 4.8 stars indicating that most customers are generally satisfied with their purchases. Temu.com ranks 12th among Social Shopping sites.. Temu.com has so many pros which makes it outstanding amongst its peers, this includes:
- What sets Temu apart from its peers is the sheer volume of options available to customers. These include a larger selection of brands, colors, styles, and textures to match all tastes.
- Temu provides products for the bedroom, bath, and kitchen along with home furnishings and baby accessories.
- Temu acts as a platform which allows small and medium-sized merchants to sell to users via the website.
Cons
Temu just like every other store has its cons too. These includes:
- Complaints of Poor Customer Service,
- Inability to cancel orders when a customer changes their minds.
- Failure to refund payments after returning items bought.
- Bad management
- So many complaints about the online store, etc.
Customer Complaints
Customers who shopped from this store have left reviews online stating that they received an entirely different item from what they ordered while some claimed their orders never arrived. And all efforts to contact the store for a refund proved abortive. There are also positive and glowing reviews too about the store.
Ordered about $70 worth of infant items at the 1st of October and still haven’t received my order but the money was taken off my card, and when I got a hold of them they said items had been delivered. But still haven’t received nothing. Do not order from this app. It’s fake. If they had a minus 5 on the rating that’s what I would rate it. Scam
Kathy.
had to deal with customer service through TEMU for 2 hours wondering why since the 17th of this month why my package was in Jamaica New York all that time. Well I just got an update message from this company TEMU I should be receiving my package in 2 days. Well it’s least at the end of the expected date of when I would get my package. The reason why I was getting on their customer service behind was because what ordered are Christmas gifts for family
Tammy
I decided to order something I wanted but not to expensive, to make sure it wasn’t a fake company. The items are so cute and I’m excited to give them at Christmas, I just have to buy the wine, lol. An added surprise was included, 3 gift cards. I will be ordering from Temu again. Also, it came in in 7 days, not as long as I thought..
Becky
Is Temu.com Scam Or Legit?
From these critical points noted above, Temu.com is a Legit store that is however plagued with various ups and downs especially with its online store and purchases. The Store should set standards for customers making purchases online, improve the Customer service quality, and endeavor to refund customers after they have returned items bought.
Conclusion
From every indications, it is clear that Temu.com is a genuine store that is however saddled and plagued with Ups and Downs. Though it has some bad reviews from customers.
Avoid scam online stores like viviizstores ,dicoola, alien-tees, galacmart, southood, crocodiletime and other suspicious websites in which customers do not receive the items they ordered but a cheap item or nothing at all.
Do this If you have been Scammed!
Have you been Scammed? Here are some things to do if you’ve been scammed.
Contact your bank and and file complaints also request for a new debit card. If you used Paypal as a method of payment you should document the transactions for future purposes, you can do this by keeping a screenshot.
In as much as online shopping has made life easier and simpler, one ought to be careful when ordering things online to avoid the risk of a hacked credit card and overcharged fees. Before ordering things from an online store check out the following.
The website age, A return address, Customer Reviews and its social media presence.
Having purchased almost 300 items from Temu delivered to Australia most of the products are at a great price and good quality
You need to carefully read the item reviews to review comments on people who have purchased the items and make your own mind up
If purchasing clothes and footwear order one size up I did this from the start as their size charts vary a fair bit and it has worked out for me
Shipping is fast and you can see where your parcels are at all times and you will get a $5 credit if it’s delivered late in 48 hrs