Have you heard of eDreams? Do you want to buy flight tickets from eDreams? Do you want to know if eDreams is scam or legit? Read this review to find out more about eDreams.
What is eDreams
eDreams Claims to be online travel agency based in Barcelona, Spain, that offers deals in regular and charter flights, low-cost airlines, hotels, car rental, dynamic packages, holiday packages and travel insurance.
They claim to be is your best ally to find the perfect flight at the cheapest price.
eDreams has a consumer rating of 1.05 stars from 883 reviews indicating that most customers are generally dissatisfied with their purchases.
There are so many negative reviews from customers on Trustpilot, Sitejabber, about eDreams. Customers have complained that they have a terrible customer service, and the fact that they find it hard to cancel bookings or even refund customers.
This is the worst company I’ve used in all my life. We booked with them through sky scanner, had loads of issues checking in online called the company to find out why I couldn’t check in and was told I could do it free of charge at the airport. When we got there we were charged over £200 extra. This flight ended up costing us Over the odds. we were than told that they book with a ghost email so this happens a lot! What a scam! They’re refusing to raise a complaint for and not willing to refund me for the extra cost incurred
kevin
Total fraud. Will refuse to help you change your flight. All they do is send you between your email (please wait 24 to 72 hours) and the help center, where it can take upwards of 45 minutes to get connected to an agent. Then when you reach an agent, they can’t say anything original. It’s all scripted, so they can’t actually answer your question. It’s infuriating. Do not use them.
laura
Just like Viagogo and Gotogate we have reviewed, Customers seem to be disappointed about this site and have called it for what it is a SCAM!
Customers have complained that they were sold invalid tickets too.
Conclusion
From the foregoing, it is clear that eDreams is not a reliable company scam just like Viagogo which we reviewed earlier, Customers should be wary of such sites as their aims are to rip off unsuspecting Customers.