The Cheapoair.com website is currently trending with various bad reviews from disgruntled customers. Have you heard of Cheapoair? Do you want to buy flight tickets from Cheapoair? Do you want to know if Cheapoair is scam or legit? Read this review to find out more about this website.
Table of Contents
What is Cheapoair
Cheapoair Claims to be a cheap website for booking flights. They claim to offer expert guidace by their travel experts, immediate booking confirmation, 24 hour cancellation and flexible payment plans. But is this really the case?
They also claim to be is your best ally to find the perfect flight at the cheapest price.
There are so many negative reviews from customers on Tripadvisor and Productreview, about Flightsmerchant. Customers have complained that they took their money without issuing any ticket while some complained they practice unfair practices, and can also cancel your flights without prior notice
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Very bad service never again in my life will use this travel agents company , they no empathy at for people , want to steel money whenever they have chance .
Soulhaila
not easy at all to adjust a flight or if you cancel the fees for cancelation it’s nearly more than half the price of the ticket
We booked our trip to newzealand through this agency thinking that we could depend on them, our outward trip home got cancelled, they sent an email saying as much and that they had reschedule our flight, to be told at the airport that they had rescheduled again, but not informing us of that change, they took down all email correspondence to make it look like we missed the plane, we ended up having to buy more ticket to our destination, we are to older ladies and for them to just abandoned us we were gutted. Please please think twice about using this cheapoair.
Hazel
What To Do When You Have Issues With Websites Like Cheapoair?
When a flight booking website fails to deliver on its promises, such as not processing bookings correctly, there are several steps you can take to address the situation:
- Contact Customer Support: Start by reaching out to the customer support team of the booking website. Explain the issue you encountered and provide any relevant details, such as your booking reference number and screenshots of error messages.
- Document Everything: Keep records of all communications with the booking website, including dates, times, names of representatives you spoke with, and any promises or commitments made by the company.
- Request a Refund or Resolution: If the booking website failed to deliver the service you paid for, request a refund or an appropriate resolution. Be clear and assertive about what you expect in terms of compensation for the inconvenience caused.
- Escalate the Issue: If you’re not satisfied with the response from the customer support team or if your issue remains unresolved, consider escalating the matter to higher levels of management within the company. This might involve asking to speak with a supervisor or submitting a formal complaint through the website’s official channels.
- Seek Alternative Solutions: While working to resolve the issue with the booking website, explore alternative options for booking your flight, such as using a different booking platform or contacting the airline directly.
- Review Terms and Conditions: Review the terms and conditions of the booking website to understand your rights as a consumer and any policies related to refunds, cancellations, or disputes.
- Consider Chargeback: If you paid for the booking using a credit or debit card and the booking website refuses to provide a refund or resolution, you may consider initiating a chargeback through your bank or credit card issuer. This can be an effective way to dispute unauthorized or failed transactions and recover your funds.
- Leave Feedback: Share your experience with others by leaving feedback on review websites, social media platforms, or consumer advocacy forums. Your feedback can help other travelers make informed decisions and hold the booking website accountable for its actions.
Remember to remain calm and persistent while addressing the issue with the booking website. By following these steps and advocating for your rights as a consumer, you can increase the likelihood of a satisfactory resolution to the problem.
Just like Viagogo and Gotogate we have reviewed, Customers seem to be disappointed about this site. So be careful out there and thik twice before using them.
Have you used Cheapoair? What was your experience with them? Kindly share!
Conclusion
From the foregoing, it is clear that Cheapoair is not a reliable company scam just like Viagogo which we reviewed earlier, Customers should be wary of such sites.
