Did you receive a call from Amazon Prime? Did you receive a call saying you signed up to the wrong Amazon Video account and will be charged $39.95 per month.” or asking about a Prime membership? Do you want to know if this is a scam call? Read this review to find out more.
What are Amazon Prime calls
This is a telephone scam that includes an automated call informing the recipient that they have opened an Amazon Prime account and should “press one” to cancel the transaction. When you push the button, the call connects to a fraudster posing as an Amazon customer service representative. The scammer then proceeds to informs the victim that their subscription was purchased fraudulently due to a supposed “security flaw” on the targeted person’s computer. The scam Amazon representative then asks for remote access to the recipient’s computer, supposedly to fix the security breach. This Remote access allows the scammers to steal personal information, including passwords and banking details.
Amazon Prime Scam Call Format
The Prime Scam Calls Request For things like:
- Your credit card number, PIN number, or credit card security code (including “updates” to any of the above)
- Your mother’s maiden name
- Your Amazon username or password
- Ask you to verify account information through a link in the e-mail.
- Attach files to open that you weren’t expecting, or ask you to download software.
Steps to take when you receive such scam call.
Amazon is aware of phishing phone calls targeting customers by stating that they have been charged for an item/membership or stating their account has been compromised and is being used to make online purchases. The caller asks the customer to download a remote access software and grant the caller access to change or stop transactions.
Please do not respond with information about your Prime Membership or Purchases and do not download the prompted software. Amazon takes such phishing and spoofing attempts on their customers very seriously. If you receive any communication that you think may not be from Amazon, please report it to them by sending an e-mail to [email protected].
Conclusion
From the foregoing it is clear that those Amazon Prime calls are scams, when you receive such calls, please end the call, do not press 1 or grant them remote access to your computer.
While some departments at Amazon will make outbound calls to customers, Amazon will never ask you to disclose or verify sensitive personal information, or offer you a refund you do not expect.
We recommend that you report any suspicious or fraudulent correspondence. Visit Report Suspicious Emails, Phone Calls, Text Messages, or Webpages for more information.
To read about other scams like this, click Here.
I hope this helps!
